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You know what to do. You just don't have the time to do it all.

The AI co-worker built for hotel operators.

We connect to your PMS, revenue, F&B, and payroll systems and more. Ask a question. Automate a workflow. Surface what needs your attention. All in one place.

Book a demo

Tell it what you need. In plain English. It gets it done.

Talk to your dataYour briefing, assembled in seconds

Good morning. Here’s your briefing for Tuesday 15 April.

Pulled at 6:58am from 6 connected systems

Last Night’s Pickup+€8,200
+€8,200overnight. Grendon Group hasn’t picked up for April — 50 rooms, 33 days out. Cancellation risk.
Actions
Payroll Alert5.2%
5.2%Payroll variance at over budget — two unscheduled F&B shifts flagged in housekeeping.
Actions
On Property Tonight87% occupied
87% occupiedtonight — 14 arrivals expected. 3 VIPs, late check-in notes added to all.
Actions
Pick from libraryHundreds of flows, ready to deploy
Over 100 flows available
Morning BriefDaily Ops

Full overnight summary before you reach your desk — revenue, ops, guests, and flags.

PMSOTAPayroll
Scheduled · 6:00am daily
Every morning
Rate PulseRevenue

Monitors your ADR against the comp set nightly. Flags when you're more than 8% off market.

PMSOTARMS
Scheduled · nightly
11pm nightly
VIP Arrivals BriefGuest Ops

Pre-arrival summary for every VIP — preferences, stay history, room status, and notes.

PMSCRM
Event-based · on arrival
On check-in
Payroll WatchdogFinance

Compares actual labour hours to budget weekly. Surfaces department-level variance before it compounds.

PayrollHRPMS
Scheduled · weekly
Monday 7am
Occupancy ForecastRevenue

7-day forward-looking occupancy model built from your PMS data and historical pickup patterns.

PMSRMSOTA
Scheduled · daily
Daily 6am
Review DigestReputation

Aggregates reviews from Google, TripAdvisor, and Booking. Flags sentiment shifts and response gaps.

GoogleTripAdvisorBooking
Scheduled · morning
7:30am daily
F&B Cover ReportF&B

Daily covers vs monthly target by outlet. Flags low-booking dinner services before they start.

POSPMSResy
Scheduled · daily
8am daily
Competitor Rate CheckRevenue

Pulls comp set rates from OTAs twice daily. Alerts when a competitor undercuts your BAR by 10%+.

OTARMS
Scheduled · twice daily
9am and 3pm
Morning BriefDaily Ops

Full overnight summary before you reach your desk — revenue, ops, guests, and flags.

PMSOTAPayroll
Scheduled · 6:00am daily
Every morning
Rate PulseRevenue

Monitors your ADR against the comp set nightly. Flags when you're more than 8% off market.

PMSOTARMS
Scheduled · nightly
11pm nightly
VIP Arrivals BriefGuest Ops

Pre-arrival summary for every VIP — preferences, stay history, room status, and notes.

PMSCRM
Event-based · on arrival
On check-in
Payroll WatchdogFinance

Compares actual labour hours to budget weekly. Surfaces department-level variance before it compounds.

PayrollHRPMS
Scheduled · weekly
Monday 7am
Occupancy ForecastRevenue

7-day forward-looking occupancy model built from your PMS data and historical pickup patterns.

PMSRMSOTA
Scheduled · daily
Daily 6am
Review DigestReputation

Aggregates reviews from Google, TripAdvisor, and Booking. Flags sentiment shifts and response gaps.

GoogleTripAdvisorBooking
Scheduled · morning
7:30am daily
F&B Cover ReportF&B

Daily covers vs monthly target by outlet. Flags low-booking dinner services before they start.

POSPMSResy
Scheduled · daily
8am daily
Competitor Rate CheckRevenue

Pulls comp set rates from OTAs twice daily. Alerts when a competitor undercuts your BAR by 10%+.

OTARMS
Scheduled · twice daily
9am and 3pm
Morning BriefDaily Ops

Full overnight summary before you reach your desk — revenue, ops, guests, and flags.

PMSOTAPayroll
Scheduled · 6:00am daily
Every morning
Rate PulseRevenue

Monitors your ADR against the comp set nightly. Flags when you're more than 8% off market.

PMSOTARMS
Scheduled · nightly
11pm nightly
VIP Arrivals BriefGuest Ops

Pre-arrival summary for every VIP — preferences, stay history, room status, and notes.

PMSCRM
Event-based · on arrival
On check-in
Payroll WatchdogFinance

Compares actual labour hours to budget weekly. Surfaces department-level variance before it compounds.

PayrollHRPMS
Scheduled · weekly
Monday 7am
Occupancy ForecastRevenue

7-day forward-looking occupancy model built from your PMS data and historical pickup patterns.

PMSRMSOTA
Scheduled · daily
Daily 6am
Review DigestReputation

Aggregates reviews from Google, TripAdvisor, and Booking. Flags sentiment shifts and response gaps.

GoogleTripAdvisorBooking
Scheduled · morning
7:30am daily
F&B Cover ReportF&B

Daily covers vs monthly target by outlet. Flags low-booking dinner services before they start.

POSPMSResy
Scheduled · daily
8am daily
Competitor Rate CheckRevenue

Pulls comp set rates from OTAs twice daily. Alerts when a competitor undercuts your BAR by 10%+.

OTARMS
Scheduled · twice daily
9am and 3pm
Build your ownDescribe it — OtelAI builds it
Weekend Rate GuardRevenue
1
Monitor ADR daily at 6am via PMS
2
Every Friday: check if ADR < €180
3
Send alert to inbox + push notification
PMSRMS
Runs every Friday at 6am
Every Friday
Delivered to youWe meet you where you are
GmailGmail
OtelAI · just now
Last Night Pickup
Strong Tuesday — above pace for 6 weeks
+€8,200
WhatsAppWhatsApp
OtelAI
💰 Payroll approved
March payroll processed — €142,400 total.
6:08am✓✓
SlackSlack
#vip-arrivals
VIP Arrival — Room 401
Mr. & Mrs. Chen · check-in 3pm today
👍 2
ExcelExcel
Revenue_March.xlsx
Date
ADR
Pickup
Mon
€195
+€3.1k
Tue
€210
+€8.2k
Wed
€188
−€1.4k
PowerPointPowerPoint
Weekly GM Review
87% occupancy · Tue peak
OutlookOutlook
OtelAI <brief@otelai.com>
Weekend Occupancy Forecast
Tracking 6% ahead of comp set. Peak Sat–Sun.
GmailGmail
OtelAI · just now
Last Night Pickup
Strong Tuesday — above pace for 6 weeks
+€8,200
WhatsAppWhatsApp
OtelAI
💰 Payroll approved
March payroll processed — €142,400 total.
6:08am✓✓
SlackSlack
#vip-arrivals
VIP Arrival — Room 401
Mr. & Mrs. Chen · check-in 3pm today
👍 2
ExcelExcel
Revenue_March.xlsx
Date
ADR
Pickup
Mon
€195
+€3.1k
Tue
€210
+€8.2k
Wed
€188
−€1.4k
PowerPointPowerPoint
Weekly GM Review
87% occupancy · Tue peak
OutlookOutlook
OtelAI <brief@otelai.com>
Weekend Occupancy Forecast
Tracking 6% ahead of comp set. Peak Sat–Sun.
We meet you where you are

Built with hotel operators across Ireland and the UK

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What we hear from hotel managers

The first hour of every morning goes the same way. PMS, then RMS, then Payroll, then emails, then a spreadsheet someone sent. By the time you have the full picture, the morning is gone — and you haven't spent a minute with your team or your guests.

YOUR AI TEAM

One co-worker. All your departments.

Think of Otel like a really good colleague sitting next to you — one who has access to every system in your hotel. You give them any task in plain English. It comes back done. And they have specialist skills across every department.

Revenue Specialist

How's our rate vs comp set right now? Which dates are we leaving money on the table?

  • Rate position vs comp set — flagged daily, not monthly
  • Underpriced dates identified automatically, with a suggested rate
  • Base business tracking — know your floor before you open inventory
  • Channel mix: where your bookings are actually coming from

The analysis that used to take your revenue manager an hour is done before they walk in.

I just didn't have the hours to get to it all. Now I have Otel alongside me, and the output is completely different.

General Manager

Irish Hotel

Capacity

Same team. Same systems. Ten times the output.

Your team already knows what to do. They just don't have the hours to do it all. Otel handles the analysis, the monitoring, and the manual work — across every department, around the clock.

Your team can't do it all alone. With Otel, they don't have to.

24/7

Always On

Works overnight. Works weekends. Never calls in sick.

6

Departments

Revenue · F&B · Payroll · Operations · Procurement · Guest Reviews

1

Co-Worker

Connected to every system. Context across your whole hotel.

10×

Your output today

Your team today
Your team withOtel

HOW IT WORKS

Three steps to getting your morning back

01

Connect your systems

PMS, revenue system, comp set data, F&B, payroll — whatever you use. Direct API or file-based. No rip-and-replace. Nothing changes in how your team works today.

Connecting

Your hotel tech stack, all in one place.

Opera
IDeaS
Guestline
Duetto
STR
Otel
Slack
WhatsApp
Xero
Alkimii
Epos Now

10 systems connected — ready to build your Flows.

Flows

Automate the routine. Keep humans in the loop.

Otel Flows

Maintained and updated by Otel

GM Morning Briefing

Last night's performance, today's arrivals and VIPs, occupancy pace, compset, OOO rooms — 30 second read.

Daily at 7:00am

Compset Price Delta Watch

Monitor comp set for 90 days, flag underpriced dates and market softening with uplift calculations.

Daily at 6:00am

Parity Breach Guard

Detect direct-vs-OTA parity mismatches and route high-priority breaches immediately.

Every 15 min

Your Flows

Built and customised for your property

Weekend Revenue Recap

Send me a weekend revenue recap every Monday at 7am, broken down by segment with graphs and tables.

Mon 7:00am

Payroll Budget Alert

Notify me if payroll exceeds budget by 3% in any department.

Daily check

ADR vs Comp Set

Every Friday, compare our ADR against comp set median and flag any dates where we're underpriced by more than €10.

Fri 6:00am
Inbox3 unread

Friday 3 April

Report

Morning Brief

All 7 flows compiled and dispatched at 07:05 to 6 recipients. 4 items flagged for action today. Full flow detail available in each individual run above.

Flows Run

7 of 7

✓ all completed

Action Items

4

2 high · 2 medium

Recipients

6

Sent

07:05

PriorityItemFrom FlowOwner
HighSat 21: BAR €11 below The Grendon at 94% OTB. Raise to €155–160.Compset Rate WatchRevenue Mgr
HighBreakfast complaint (4/10) — 3rd in 14 days. Review staffing.Guest ReviewsF&B Manager
MediumMar 8: Pharma block released 12 rooms. Consider tactical rate.Overnight PickupRevenue Mgr
MediumRm 214 overdue (plumbing, 2 days). €165/night revenue at risk.Daily BriefingEngineering
  • Informational (no action needed): Net pickup +16 overnight (healthy) · F&B total on budget (+€220) · Payroll overall within range (28.6%) · 3 reservation flags under review · Compset broadly stable outside The Grendon move
  • Sent to: J. Doyle (GM) · M. Kelly (Revenue Mgr) · K. Walsh (F&B Mgr) · S. Murphy (FOM) · P. Brennan (DOS) · L. Chen (FC)
02

Set up your Flows

Tell your co-worker what you want: daily pickup at 7am, alert if payroll spikes, weekly board pack. We build the first ones with you. Takes 24 hours, not weeks.

Connecting

Your hotel tech stack, all in one place.

Opera
IDeaS
Guestline
Duetto
STR
Otel
Slack
WhatsApp
Xero
Alkimii
Epos Now

10 systems connected — ready to build your Flows.

Flows

Automate the routine. Keep humans in the loop.

Otel Flows

Maintained and updated by Otel

GM Morning Briefing

Last night's performance, today's arrivals and VIPs, occupancy pace, compset, OOO rooms — 30 second read.

Daily at 7:00am

Compset Price Delta Watch

Monitor comp set for 90 days, flag underpriced dates and market softening with uplift calculations.

Daily at 6:00am

Parity Breach Guard

Detect direct-vs-OTA parity mismatches and route high-priority breaches immediately.

Every 15 min

Your Flows

Built and customised for your property

Weekend Revenue Recap

Send me a weekend revenue recap every Monday at 7am, broken down by segment with graphs and tables.

Mon 7:00am

Payroll Budget Alert

Notify me if payroll exceeds budget by 3% in any department.

Daily check

ADR vs Comp Set

Every Friday, compare our ADR against comp set median and flag any dates where we're underpriced by more than €10.

Fri 6:00am
Inbox3 unread

Friday 3 April

Report

Morning Brief

All 7 flows compiled and dispatched at 07:05 to 6 recipients. 4 items flagged for action today. Full flow detail available in each individual run above.

Flows Run

7 of 7

✓ all completed

Action Items

4

2 high · 2 medium

Recipients

6

Sent

07:05

PriorityItemFrom FlowOwner
HighSat 21: BAR €11 below The Grendon at 94% OTB. Raise to €155–160.Compset Rate WatchRevenue Mgr
HighBreakfast complaint (4/10) — 3rd in 14 days. Review staffing.Guest ReviewsF&B Manager
MediumMar 8: Pharma block released 12 rooms. Consider tactical rate.Overnight PickupRevenue Mgr
MediumRm 214 overdue (plumbing, 2 days). €165/night revenue at risk.Daily BriefingEngineering
  • Informational (no action needed): Net pickup +16 overnight (healthy) · F&B total on budget (+€220) · Payroll overall within range (28.6%) · 3 reservation flags under review · Compset broadly stable outside The Grendon move
  • Sent to: J. Doyle (GM) · M. Kelly (Revenue Mgr) · K. Walsh (F&B Mgr) · S. Murphy (FOM) · P. Brennan (DOS) · L. Chen (FC)
03

Work lands in your inbox

Reports, alerts, and analysis delivered by email, WhatsApp, Slack, or in-app. You approve, adjust, or follow up. Nothing happens without you in the loop.

Connecting

Your hotel tech stack, all in one place.

Opera
IDeaS
Guestline
Duetto
STR
Otel
Slack
WhatsApp
Xero
Alkimii
Epos Now

10 systems connected — ready to build your Flows.

Flows

Automate the routine. Keep humans in the loop.

Otel Flows

Maintained and updated by Otel

GM Morning Briefing

Last night's performance, today's arrivals and VIPs, occupancy pace, compset, OOO rooms — 30 second read.

Daily at 7:00am

Compset Price Delta Watch

Monitor comp set for 90 days, flag underpriced dates and market softening with uplift calculations.

Daily at 6:00am

Parity Breach Guard

Detect direct-vs-OTA parity mismatches and route high-priority breaches immediately.

Every 15 min

Your Flows

Built and customised for your property

Weekend Revenue Recap

Send me a weekend revenue recap every Monday at 7am, broken down by segment with graphs and tables.

Mon 7:00am

Payroll Budget Alert

Notify me if payroll exceeds budget by 3% in any department.

Daily check

ADR vs Comp Set

Every Friday, compare our ADR against comp set median and flag any dates where we're underpriced by more than €10.

Fri 6:00am
Inbox3 unread

Friday 3 April

Report

Morning Brief

All 7 flows compiled and dispatched at 07:05 to 6 recipients. 4 items flagged for action today. Full flow detail available in each individual run above.

Flows Run

7 of 7

✓ all completed

Action Items

4

2 high · 2 medium

Recipients

6

Sent

07:05

PriorityItemFrom FlowOwner
HighSat 21: BAR €11 below The Grendon at 94% OTB. Raise to €155–160.Compset Rate WatchRevenue Mgr
HighBreakfast complaint (4/10) — 3rd in 14 days. Review staffing.Guest ReviewsF&B Manager
MediumMar 8: Pharma block released 12 rooms. Consider tactical rate.Overnight PickupRevenue Mgr
MediumRm 214 overdue (plumbing, 2 days). €165/night revenue at risk.Daily BriefingEngineering
  • Informational (no action needed): Net pickup +16 overnight (healthy) · F&B total on budget (+€220) · Payroll overall within range (28.6%) · 3 reservation flags under review · Compset broadly stable outside The Grendon move
  • Sent to: J. Doyle (GM) · M. Kelly (Revenue Mgr) · K. Walsh (F&B Mgr) · S. Murphy (FOM) · P. Brennan (DOS) · L. Chen (FC)

I can't personally check every hotel every day — but OtelAI gives me comfort that I can always see where the opportunities are, where the risks are, and that the team is actually acting on them.

Joanne McDonnell

Group Director of Revenue, O'Callaghan Collection

Integrations

Connect the tools you already use

Direct API integrations, scheduled data imports, and file-based connections. Otel works with your existing stack — no rip-and-replace.

Alkimii
Duetto
Epos Now
Google Calendar
Google Chat
Google Drive
Gmail
Guestline
IDeaS
Alkimii
Duetto
Epos Now
Google Calendar
Google Chat
Google Drive
Gmail
Guestline
IDeaS
Alkimii
Duetto
Epos Now
Google Calendar
Google Chat
Google Drive
Gmail
Guestline
IDeaS
Lighthouse
Micros Symphony
M3
Opera
Planet
Slack
STR
WhatsApp
Xero
Lighthouse
Micros Symphony
M3
Opera
Planet
Slack
STR
WhatsApp
Xero
Lighthouse
Micros Symphony
M3
Opera
Planet
Slack
STR
WhatsApp
Xero

And 100+ more hotel systems.

Don't see yours? We'll connect it.

Built by Hotel People

The team behind Otel AI

Founded by operators who've lived the hotel morning scramble. Advised by industry leaders. Backed by investors who understand hospitality.

Paul Ryan

Paul Ryan

CEO & Co-Founder

Former hotel operator

Nikhil Patil

Nikhil Patil

CTO & Co-Founder

AI & systems architect

Floor Bleeker

Floor Bleeker

Industry Advisor

Ex CTO of Accor

We're a small team building something important. If that sounds like your kind of thing, we'd love to hear from you.

SECURITY

Secure by design.
Safe by default.

Visit our Trust Centre →
ISO 27001 Certified

ISO 27001 Certified

We hold ISO 27001 certification — the international standard for information security management.

GDPR

GDPR Compliant

We meet all GDPR requirements for data handling, storage, and privacy. Our practices are reviewed and maintained to keep your data protected.

SOC 2

SOC 2 Type II

We're in our SOC 2 observation period, with estimated completion in June 2026.

Got a question?